121.01 Interview Sites SR 94-04, 04/94 (AAM-A)

Conduct a personal interview in the office. The place where the interview is conducted must preserve the privacy and confidentiality of the interview.

Interview an authorized representative if the individual cannot participate in the interview because of age, incapacity, illness, transportation difficulties, employment, language barriers, or similar reasons.

Exception: Conduct a scheduled home visit instead of a personal interview in the office, if any of the following exist:

• the individual is unable to come to the District Office due to illness, incapacity, or lack of transportation,

• questionable information regarding eligibility criteria requires a more extensive investigation of circumstances, or

• the DFA Supervisor determines a home visit to be the most effective means available to conduct the interview.