135 PROVIDING NOTICES TO INDIVIDUALS (FAM)

SR 12-04 Dated 07/12

Previous Policy

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Provide timely notice to individuals of all of the following actions:

• the outcome of all eligibility determinations;

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• changes which affect the benefit amount or eligibility level;

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• approval or denial of good cause claims;

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• initiation or changes in recoupment or corrective payment amounts;

• appointment, removal or change of a protective or vendor payee, or a change in the payment amount;

• approval or denial of a request for emergency assistance; and

• when a creditor requests that protective payments or vendor payments be made due to financial mismanagement.