161.01 Timely Notice SR 05-11, 05/05 (FAM-A)

Inform each individual of the need for a redetermination in order for benefits to be continued.

Based on the household’s circumstances, notify individuals that they are required to participate in a:

• face-to-face redetermination/recertification; or

• mail-in redetermination/recertification..

See PART 161, REDETERMINATION/RECERTIFICATION, for more information related to the face-to-face and mail in redetermination/recertification process.

Face-to-Face Redetermination/Recertification

New HEIGHTS-generated CS0001, Interview Appointment Notice, is used to notify individuals required to participate in a face-to-face redetermination/recertification.

CS0001 advises the individual:

• that an eligibility interview has been scheduled;

• that the individual must call to reschedule if unable to attend the appointment and the individual wishes to continue receiving benefits; and

• the effect that the individual’s failure to attend may have on the recipient’s benefits.

New HEIGHTS automatically sends CS0001 to the individual in the month prior to the month the redetermination is scheduled.

Mail-In Redetermination/Recertification

The appropriate mail-in redetermination/recertification package is sent to eligible cases by the 15th of the month prior to the month the redetermination is due and includes:

• New HEIGHTS-generated CS0005, Mail-In Application for Redetermination;

• a postage-paid business reply envelope; and

• the appropriate application as follows:

- Form 800PR, Review For Continued Eligibility For NH Healthy Kids Medical Insurance and Medical Coverage For Pregnant Women, for MCPW, HKG-185, HKG-300, or HKS; or

- Form 800R, Review for Continued Eligibility for Financial, Medical and Food Stamp Benefits, for all other cases.

Individuals eligible to participate in the mail-in redetermination/recertification process are not required to participate in a face-to-face interview. However, an interview must be granted if one is requested.

See Section 161.05, Processing Redeterminations/Recertifications, for information on processing mail-in redeterminations.

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