311.23 Good Cause: Notifying OCSES SR 00-08, 02/00 (FAM-A)

Notify DCSS of all good cause claims and decisions by doing the following:

• Send DCSS Form 754B, Good Cause Claim, with forms 725/726, when the forms are completed.

• Upon receiving Form 754B, DCSS will suspend all child support activity until a decision has been reached on the claim.

• When a decision has been made on the good cause claim, send Form 780, Good Cause Decision Sheet, with copies of the supporting documentation, to the DCSS supervisor. DCSS has 5 days to review DFA’s decision and make comments, then must return Form 780 to the DFA supervisor.

• Once Form 780 is returned to DFA, the DFA supervisor makes the final decision. Notify the DCSS supervisor if a decision is reversed or if the client requests a fair hearing.

Exception: Notify DCSS of claims denied because documentation was not submitted. However, DCSS is not afforded the opportunity to comment on these cases. The DFA supervisor makes the final decision on all good cause claims.