808.11 72 Hour Requirement SR 04-26, 10/04 (FAM-A)

*Referral to NHEP is automated and occurs when the individual has been determined eligible for assistance. The 72-hour requirement, which was based on a manual referral process, is obsolete. Once the applicant has been determined eligible for NHEP assistance, New HEIGHTS generates CS0009, WP General Interview (NHEP), to notify the client of the time, date, and place of the scheduled orientation to NHEP.

In the event of inaccessibility to New HEIGHTS, notify the individual of the time, date, and place of the scheduled orientation to NHEP using Form 222, Referral Letter.

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Support Services for the Initial Appointment

Transportation and child care are not available to individuals for the initial appointment with the team.