808.15 Orientation SR 07-15, 08/07 (FAM-A)

Orientation is a condition of eligibility for *most individuals applying for NHEP or UP financial assistance, and may be conducted as a group or individual appointment. Individual Orientation is always provided upon request. At Orientation, the NHEP team member informs the individual about the NHEP program, their rights and responsibilities, participation and compliance requirements, and the results of non-compliance, as well as the support services available to them under NHEP. The Orientation staff, distributes Form NHEP225, NHEP Portfolio: Planning for Success, to all participants who will be enrolled in the activity of Job Readiness, and assigns activities from the Portfolio to be completed before the participants’ next appointment with the NHEP team member.

Core Elements of Orientation

The following information must be provided at the NHEP Orientation:

Policy

• the NHEP mission;

• that the primary goal is employment and that the NHEP team will provide assistance to the individual in their pursuit of employment;

• an explanation of the weekly core, secondary, and interim activity requirements of NHEP; and

• that NHEP is a collaboration of 3 agencies: Department of Health and Human Services (DHHS), New Hampshire Employment Security (NHES), and Southern New Hampshire Services (SNHS).

NHEP Portfolio

• the Form NHEP225, NHEP Portfolio: Planning for Success, to all NHEP participants who will be enrolled in the NHEP activity of Job Readiness;

• an explanation of the sections of the Portfolio assigned to the participant; and

• a description of how to properly document and verify completed sections of the Portfolio for the Service Determination Appointment (SDA).

Team Responsibilities and Services Provided

• a full explanation of all program activities and support services both while participating in NHEP and after employment is obtained;

 *

• the role of the Employment Counselor Specialist (ECS) and their involvement in providing services;

• the steps the individual will take when participating in NHEP;

• a description of case management and extended case management services; and

• the availability of additional job search assistance, including NH Works, Job, and Information Centers.