File a Complaint Against a Health Facility in NH

When filing a complaint, please give us as much information as possible, such as:

• The name or location of the facility;
• The name(s) of person(s) involved;
• The specific allegations of the complaint;
• Whether you have already filed the complaint with another entity (local officials, Adult Protective Services, DHHS Long Term Care Ombudsman, or NH Attorney General)

If you wish to file a complaint against a Licensed Health Facility, please contact:

NH Department of Health & Human Services
Health Facility Licensing Unit
129 Pleasant Street
Concord, NH 03301
Telephone: (603) 271-9039
Email: HFA-LIcensing@dhhs.nh.gov

If you wish to file a complaint against a Certified Health Facility, please contact:

NH Department of Health & Human Services
Health Facility Certification Unit
129 Pleasant Street
Concord, NH 03301
Telephone: (603) 271-9049
Email: dhhs.HFA-Certification@dhhs.nh.gov

If you wish to file a complaint against a Home Health Facility, please contact the Home Health Hotline for Complaints: 1-800-621-6232

Please note that HFA cannot take complaints against physician's offices. Please contact the NH Board of Medicine at (603) 271-2151.