621.05 When the Household Fails to Make Proper Payment (FSM)

SR 95-47 Dated 07/95

Previous Policy

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If a household fails to make a full payment in accordance with its repayment agreement, OSI sends it Form 428, Food Stamp Notice of Non- or Insufficient Payment of Claim. OSI action depends on the households response as follows:

If the household...

...then OSI...

...responds to the notice with proper payment...

...allows the household to continue with its previous repayment schedule .

...responds to the notice by proposing a new payment schedule...

...may agree to the proposed schedule or renegotiate a separate settlement. If no settlement can be reached, OSI begins allotment reduction for repayment of inadvertent household error claims and intentional program violation claims.

...fails to respond and is the object of an inadvertent household error claim or an intentional program violation claim...

...cannot renegotiate, but must begin allotment reduction.

... fails to make any payment for at least 3 months as of Oct. 1 or an earlier date set by OSI...

... initiates steps to include the household as a part of the Annual IRS Tax Refund Offset action. See IRS Tax Refund Offset below.

OSI need not send a notice of adverse action when it begins allotment reduction. OSI will send the household a notice informing it of the formula for determining the amount to be recovered each month and the availability of other methods of payment.

IRS Tax Refund Offset

Once each year, OSI may pursue collections by attaching income tax refunds payable to households. The claim must meet all of the following:

• The claim must be properly established as an inadvertent household error claim or an Intentional Program Violation.

• The amount of the claim must be $25 or more.

• The household must have failed to make a payment on the claim for

- no longer than 9 years and 11 months, and

• no less a time than 3 months as of Oct. 1 of the year of submittal for offset, or as of an earlier date as established by OSI.

• Pursue an IRS Tax Refund against only one individual to avoid offsetting excessive amounts from tax refunds. More than one individual involved in a claim may be pursued for IRS Tax Refund Offset as long as any separately presented claims are subtracted from the claim against the remaining individual.

• Provide a notice of intended actions and appeal rights to the household.

Exceptions: OSI will not:

• apply the ten year limit if a court has made a final judgment ordering the household to pay the claim.

• consider a claim delinquent

- if the household is within its 30 Days Grace Period to respond to the initial demand letter or

- if an administrative appeal was requested within the 90 days allowed and remains pending.

• pursue an IRS offset if either of the circumstances below applies to the claim in question:

- a bankruptcy stay is in effect, or

• the claim has been discharged in bankruptcy.

60 Day Notice

OSI will send a 60 Day Notice of IRS submittal intent to individuals whose claims meet the Offset criteria prior to the IRS submission cut-off date. The notice is sent to the address provided by the IRS.

Exception: OSI may send an additional notice to an address that they believe is more current than the one provided by the IRS.

The 60 Day Notice will state all of the following:

• the individual is liable for an unpaid balance of a claim for overissued Food Stamps,

• the amount of the unpaid balance,

• the state agency has previously notified the individual about the claim and made prior collection efforts required by the Food Stamp Program,

• the claim is past due and legally enforceable,

• the individuals Social Security Number,

• the Deficit Reduction Act of 1984 (DEFRA) authorizes the IRS to deduct such claims from Tax Refunds,

• DHHS intends to refer the claim for IRS Tax Refund Offset unless the individual pays the claim within 60 days of the date of the letter or makes other repayment arrangements acceptable to DHHS,

• OSI will not pursue an IRS offset if either of the circumstances below applies to the claim in question:

- a bankruptcy stay is in effect, or

- the claim has been discharged in bankruptcy. The individual may need to contact the IRS to protect the refund of spouses who are not liable for the claim,

• instructions on how to pay the claim, including the Name, Address, and Telephone Number of a DHHS contact who can discuss both the claim and the impending Tax Offset, and

• the individuals Appeal Rights. All six of the following Appeal Rights must be included in the 60 Day Notice:

- The individual is entitled to appeal the intended referral for offset.

- DHHS will not review appeals it receives later than 60 days after the date of the 60 Day Notice.

- Claims that have been appealed will not be referred for offset while under appeal.

- To appeal, the individual must provide evidence that the claim is not past due or is not legally enforceable.

- An appeal is not considered received until the individual provides such evidence.

- The individual must provide their Social Security number with the appeal.

Appeals

DHHS must consider any evidence submitted timely by the individual to decide whether the claim is past due or legally enforceable. DHHS must notify the individual of its decision in writing.

Notice of Decision

DHHS must prepare a written Notice of Decision (NOD) in response to an appeal. The NOD must include all of the following:

• That DHHS does or does not intend to refer the claim to the IRS for offset.

• That the individual is entitled to appeal the DHHS decision to the U.S. Department of Agriculture, Food and Nutrition Services (FNS).

• That FNS will not review an appeal if it receives the appeal later than 30 days after the date of the DHHS NOD to the individual.

• The address of the FNS Regional Office which includes a line reading "Tax Offset Review."

• A request that the individual include their Social Security Number with the appeal.

References: He-W PART 708, RSA 161:10, 7 CFR 273.16 - .18