DCYF Provider Services
Information and instructions for resolving payment issues for Division for Children Youth and Families (DCYF) providers.
Payment Options
DCYF providers are paid either by check or electronic funds transfer (direct deposit). If you are interested in setting up direct deposit, please call Provider Relations at (800) 852-3345, ext. 14954 or (603) 271-4954 or send an e-mail to DCYF Provider Relations.
Lost Checks
If you have misplaced a check or have not received a check within 10 business days of the check being mailed, please contact Provider Relations at (800) 852-3345, ext. 14954 or (603) 271-4954. You can also send an e-mail to DCYF Provider Relations staff will request a stop payment and re-issuance of the check. This process normally takes 14-21 days.
How do I become a certified DCYF provider?
Please contact a DCYF District Office Supervisor to request a referral for certification.
Where do I send my bill?
All attorney and Guardian ad Litem bills are sent to the court having jurisdiction over the case.
All preventive and protective child care bills are sent to:
Department of Health and Human Services
Data Management Unit
PO Box 2000
Concord NH 03302-2000
All bills for Behavioral Health, Foster Care, Medical/Dental, and Social Services are sent to the address below as listed on the service authorization:
DCYF-Provider Relations
129 Pleasant Street
Concord NH 03301
Residential Care bills (board and care portion only) are sent to:
DCYF-Provider Relations
129 Pleasant Street
Concord NH 03301
When will I be paid?
Payments normally take 10 – 14 days for processing.
If you have not received a payment for a billed service, please contact the DCYF Automated Voice Response System at (888) 294-4353.
If you are unable to resolve your questions after contacting the Automated Voice Response System, please call DCYF Provider Relations at (800) 852-3345, ext. 4954 or (603) 271-4954. You can also e-mail Provider Relations.